Frequently Asked Questions
Do you provide indoor or outdoor play areas?
Our state of the art facility features 3 indoor yards, 3 outdoor yards and 1 indoor training area. If the weather is suitable, we will put the dogs into our outdoor yards where they can enjoy the sunshine, hang in the shade, or splash around in our pool (which is closed during the winter).
What do the dogs do all day?
Why should I choose The Dog Play Spot?
The Dog Play Spot does things a lot differently. We provide all-day play with other dogs, so they get a lot of exercise during the day. Most pet care providers do not provide much opportunity to socialize with other dogs or the staff, and typically are in a kennel or alone far more than you would think. Our dog behavior experts have created a unique temperment test process that ensures all our pups can play safely in a group setting.
Can you provide my dog with their medications? Is there a charge?
We are happy to administer your dog’s medication, free of charge. However, we do not give any injected medications. For the safety of your pet, we ask that the medication must be in its original bottle with a current prescription.
Can I take a tour?
Absolutely! We encourage tours. Stop by at any time during our regular hours and request a tour. No appointment is needed and we look forward to showing you around the Play Spot!
Can any dog come in for dog day care or boarding?
What is the temperment test and why is it required?
Because safety is The Dog Play Spot's top priority, we have created policies to ensure a happy, healthy environment for all our pups. We are very proud of our high safety standards. Therefore, all dogs must pass a temperment test before being able to participate in our group setting. This process is completely free! The Interview lasts about 30 minutes and has a 98% pass rate. Dogs who don't pass receive a discount on training with our staff to work on any tendencies that may be holding them back from Play, and through this we achieve a 100% pass rate for those who need additional training before going into a group setting.
Do you turn away dogs based on their breed?
The Dog Play Spot happily welcomes dogs of all breeds, depending on their behavior and ability to handle our play-based environment.
Do dogs ever get hurt?
When kids are on a playground, they sometimes come home with small scratches and other minor injuries. The same goes for dog day care. While we do our best to prevent all injuries while at The Dog Play Spot, pups can sometimes experience small nicks, scratches, or minimal fur loss. Although it is very rare and our facility operates with incredibly high safety standards, it is still possible for more serious injuries to occur.
What do you do in case of illness or injury?
All Dog Play Spot yard attendants are certified in pet CPR and first aid. You can trust us to take excellent care of your dog at all times. In the event of an injury or illness, we will quickly assess the situation to determine the best plan of action to take. Your canine’s health and safety are our primary concern. Depending on the situation, our team will either take your dog to your personal vet or rush them to the closest emergency vet. We will contact you as soon as we can if this ever occurs.
I have an older dog. Will they enjoy this environment?
This depends on your dog. Many of our pups are older and love interacting with other canines. The free temperment test will help us and you determine if our environment is the appropriate fit for your furry friend’s needs. Our Certified Yard Attendants are constantly evaluating the behaviors of all our pups at all times. If, at any point, we feel as though your dog may be tired, we will place them in one of our private yards for a short nap.
What vaccinations are required?
We require all dogs to be current on Rabies, Distemper (DHPP), and Bordetella vaccinations.
This is an environment that has dogs of different sizes. Is it safe for my smaller dog to be there?
For the safety of our little pups, we separate our dogs into separate play areas based on size, activity level, and temperament. By doing this, we ensure that all dogs, regardless of age, size, breed and energy level, have a fun and safe time at The Dog Play Spot.
What should I expect when my dog comes home from Play?
Does someone stay with the dogs overnight?
Yes! Unlike other facilities which lock dogs into a cage or some kind of kennel, what we have is akin to a supervised doggy sleepover. There is an attendant with the dogs 24 hours a day to ensure that your dog is comfortable, cared for, and safe.
Should I bring anything for my dog’s stay? Do I need to bring my own dog food?
Do I need to make a reservation?
How do I make a reservation?
You can make a reservation by clicking the "Register/Login" tab or by caling 910-399-1463.
Should I feed my dog before going to Camp?
We recommend that you feed your dog a minimum of 1.5 hours before Play to prevent bloat. Playing too soon after eating can cause bloat and it can be deadly. If your dog eats less than 1.5 hours before coming to Camp, please inform one of our Certified Yard Attendants for the safety and well-being of your pup.